INS·AI
INS·AI

Account and Data Deletion

How to delete your INS·AI account and all your data.

Delete in the app

  1. Open the INS·AI app.
  2. Tap Menu in the bottom bar.
  3. Choose Settings → Delete my data and confirm.

Deletion is immediate and cannot be undone.

Request by email

If you can't access the app, email destek@insai.online with the subject "Data deletion request" and include the user ID shown at the bottom of the app's Settings page. Requests are completed within 30 days.

What is deleted?

  • Your account and user ID
  • Your face photos
  • All your creations
  • Unused credits
  • Support messages, notification settings and device records

What is kept?

Purchase and credit records may be kept for the period required by tax and commercial law, and security records for abuse prevention for limitation periods.

Important: Removing the app from your phone does not delete your server data. If you have a subscription, cancel it separately in the App Store / Google Play.